Client Registration Coordinator I

CommonSpirit Health • Loveland, OH

22h • Remote

About The Position

This is a TEMPORARY position. Hours are Monday-Friday 12 PM - 9 PM EST with potential weekends. Candidates must reside in one of the approved remote worker states: AR, AZ, CO, FL, GA, IA, IL, IN, KY, MI, NC, ND, NE, NJ, OH, SC, TN, TX, UT, WI. At CommonSpirit Health at Home we strive to embody our mission of delivering hope and healing to those we serve. As a Client Registration Coordinator, you’ll ensure the entry of referrals and payor verification is completed and assists other team members to facilitate the insurance process.

Requirements

• High School Diploma or Equivalent.
• Minimum of Two Years Customer Service Experience and One year of relevant experience in a professional setting, preferably in reimbursement, insurance verification required.
• Must have strong insurance payor verification skills

Nice To Haves

• Associates degree or equivalent or any equivalent combination of education and experience preferred.

Responsibilities

• Acts as initial service ambassador to referral sources, physicians, patients, caregivers and other external customers providing the highest quality service.
• Responsible for the initial entry, verification, and maintenance of information regarding new patients in all applicable software programs.
• Processes private insurance verifications, verifies eligibility of Medicare, Medicaid and third party payers and any other duties as directed.
• Responsible for the complete, accurate, and timely registration of patients to home care and/or hospice, including but not limited to demographic information, payor information, service needs.
• Works with location and Corporate employees to ensure all initial patient information is correct for clinical services and monthly billing.
• Answers, via telephone and e-mail, insurance questions for home health staff.
• Assists coordinators and other staff by responding timely to requests for information.
• Communicates effectively and courteously with referral sources, patients, their family members and staff.
• Interacts with all management staff in a professional, effective manner to facilitate problem resolution.
• Consults with management on areas of concern or outside of authority level.
• Maintains confidentiality of information of the department.
• All other duties as assigned.

Benefits

• Generous annual bonus structure based on company performance
• Excellent Vacation Plan
• Paid Holidays and Personal Days
• Medical, Dental, and Vision Plans
• Tuition Reimbursement
• Fidelity 401(K) Plan

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees