Client Portfolio Manager – Medical Device Services

Eurofins • San Jose, CA

12d • $80,000 - $120,000

About The Position

The Client Portfolio Manager (CPM) manages and grows a portfolio of medical device testing and consulting programs across Eurofins Medical Device Services. The role links Business Development and Operations, translating client objectives into well-executed programs that deliver high-quality outcomes and financial performance.

The CPM owns day-to-day portfolio performance, supports account growth, and drives structured project execution. The position builds on project and operational experience, with increasing responsibility for client relationships, financial oversight, and cross-functional leadership. Success requires strong execution, developing business acumen, organization in complex environments, proactive risk management, and coordination across teams.

Requirements

• Bachelor’s degree in Engineering, Business, or Life Sciences.
• 5 to 8 years of experience in a medical device, laboratory services, or consulting environment.
• Experience managing projects or programs across cross-functional teams.
• Exposure to client-facing roles, account coordination, or portfolio management.
• Strong project management skills across planning, execution, and tracking.
• Familiarity with structured methodologies and tools.
• Understanding of financial tracking, forecasting, and margin fundamentals.
• Organized and execution-focused, with the ability to manage multiple priorities.
• Strong communication skills with technical and non-technical stakeholders.
• Collaborative, with the ability to influence across functions.
• Proactive problem-solving skills and attention to detail.
• Data-driven mindset and ability to interpret and act on performance metrics.
• Adaptability in evolving environments, with a focus on continuous improvement.

Nice To Haves

• Experience supporting proposals, scoping, or pricing discussions.
• Working knowledge of medical device standards and frameworks such as ISO 13485, ISO 14971, ISO 10993, and 21 CFR 820.

Responsibilities

• Support development and execution of account plans in collaboration with senior CPMs and Business Development.
• Build working relationships with client stakeholders and support regular communication cadences.
• Identify opportunities to expand services across testing and consulting capabilities.
• Contribute to pricing, scoping, and service packaging discussions with internal stakeholders.
• Lead planning, execution, monitoring, and closeout of assigned projects and programs.
• Serve as a primary point of contact for clients on day-to-day program execution.
• Translate technical and operational information across cross-functional teams.
• Maintain portfolio tracking tools, timelines, risk logs, and action registers.
• Coordinate with laboratory and consulting teams to ensure work progresses according to scope and timelines.
• Monitor scope, schedule, risk, and quality across the assigned portfolio.
• Ensure compliance with contractual requirements and internal processes.
• Manage project documentation, including protocols, change orders, meeting minutes, and deliverables.
• Facilitate client meetings, provide status updates, and escalate issues when needed.
• Support client visits, audits, and operational reviews.
• Track and manage project financials, including purchase orders, invoices, accruals, and forecasting.
• Support financial performance through scope management and proactive issue resolution.
• Maintain visibility into backlog and support conversion of awarded work into revenue.
• Contribute to financial reporting and forecasting accuracy.
• Manage client expectations and ensure consistent communication across programs.
• Support proposal development, scope definition, and onboarding of new work.
• Identify and communicate risks, opportunities, and client feedback to internal stakeholders.
• Contribute to cross-sell and upsell opportunities within existing accounts.
• Use CRM, LIMS, and BI tools to manage portfolio performance and reporting.
• Support development and refinement of templates, dashboards, and workflows.
• Identify opportunities to improve execution efficiency and data visibility.
• Contribute to SOP development and standardization efforts.

Benefits

• Comprehensive medical coverage options
• Dental coverage options
• Vision coverage options
• Life insurance
• Disability insurance
• 401(k) with company match
• Paid vacation
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level