Client Partner

Rodan Energy Solutions Inc.•Mississauga, ON

3d•Hybrid

About The Position

At Rodan Energy, our mission is Making Sustainable, Attainable. As a leading North American energy services company, we provide innovative energy solutions that help clients reduce energy costs and GHG emissions, support electrification, and enhance grid efficiency. With over 20 years of expertise, we’re trusted by North America’s largest energy users, power producers, and utilities. This is a high-impact role with clear growth opportunity. You’ll play a key role in expanding Rodan’s footprint by building strong client relationships and identifying new business opportunities. With a focus on both strategic growth, solution-based selling, and operational excellence, your efforts will directly impact revenue and client success across the energy sector. You’ll represent trusted energy solutions that help clients reduce costs, improve reliability, and meet their sustainability goals. This is your chance to make a real impact by solving meaningful challenges in a fast-changing industry. This is more than just account management — it’s a launchpad for growth. As Rodan expands across Canada and the U.S., you’ll have the opportunity to grow your territory, your earnings, and your career. You’ll have the opportunity to manage your pipeline and accounts in your own style with the support of a collaborative team, sales leadership, and marketing resources. We give you the tools and trust you need to succeed. Access to a strong CRM, marketing support, technical subject matter experts, and an operations team that ensures smooth service delivery—so you can focus on building relationships and closing deals.

Requirements

5+ years of experience in customer success, account management, or sales roles.
Track record of meeting multi-million ARR retention quota along with driving new business.
Track record of managing a large number of accounts and streamlining segmentation based on business value.
Experience in the energy, utilities, or oil & gas sectors preferred, but also open to candidates with experience in complex solutions.
Familiarity with field services, metering, and data submission workflows is a plus.
Strong emotional intelligence and customer-centric approach.
Ability to self-learn technical concepts and reduce reliance on internal support.
Clear and concise communication, especially in high-stakes or escalated situations.
Valid driver’s license.

Responsibilities

Build and maintain strong relationships at both site and corporate levels, acting as the customer’s internal advocate.
Drive upsell and cross-sell opportunities within existing accounts, with a focus on growth and retention.
Maintain a high retention rate and proactively renew contracts.
Manage a multi-million ARR portfolio and ability to prioritize across key, mid-market, and regional accounts.
Support onboarding and educating clients on Rodan’s offerings, ensuring smooth transitions from sales to account management.
Bring a collaborative attitude when coordinating with sales, marketing, technical operations, field services, and energy markets to resolve client issues and deliver solutions.
Maintain accurate CRM records and ensure data quality.
Represent Rodan at industry events and stay informed on market trends.
Develop account plans and maintain regular touchpoints based on account tiers.
Navigate internal systems and processes to solve customer problems, often requiring cross-team collaboration.
Advocate for the customer internally, ensuring timely responses and brand-aligned service delivery.