Client Partner

Thoughtworks•New York, NY

About The Position

Thoughtworks is seeking a Client Partner to expand its Go-To-Market team in the Business Services space and support fast-growing accounts. The role manages a portfolio of clients in Business Services, providing direction to client partners and business developers while helping expand the company’s network, footprint, and client relationships. The Client Partner also leads a major account through the full sales cycle, from lead generation and proposals to contract negotiation and close, and oversees customer relationship management, account planning and growth, delivery governance, and project reviews. The role combines strategic account leadership, consultative business development, senior stakeholder engagement, revenue and margin management, and partnership with technical leaders and delivery teams. It requires connecting business strategy, technology, and innovation to client outcomes, while identifying growth opportunities and proactively managing engagement risks. Thoughtworks describes its culture as collaborative, transparent, and supportive of continuous learning and career development.

Requirements

Strong understanding of the Business Services industry or Private Equity firms, including key trends, drivers, and relevant players.
Experience in diverse senior executive and revenue-generating roles, with strong business acumen.
Ability to develop strategic account plans and create mutually beneficial value propositions.
Proven experience managing senior client relationships and strategic partnerships across the C-suite.
Consultative, solution-oriented approach to driving client business outcomes.
Experience driving thought leadership and innovation for clients.
Ability to influence decisions using industry insights, innovation, and client success stories.
Strong understanding of digital disruption and emerging technology trends.
Experience with agile and custom software development project delivery.
Ability to connect business strategy, technology, and innovation to build long-term client partnerships.
Global perspective and sophisticated understanding of business dynamics.
Strong strategic thinking and ability to translate concepts into practical actions and compelling client value propositions.
Goal-oriented, self-starting approach, strong consultative skills, and ability to establish rapport and credibility.
Forward-thinking mindset, bringing thought leadership and innovation to client partnerships.
Ability to balance strategy and execution while driving business transformation and change.
Experience engaging C-suite stakeholders on business strategy, delivering outcomes, and identifying revenue growth opportunities.
Ability to translate complex technical and strategic concepts into practical, actionable solutions.
Ability to thrive in a collaborative, transparent environment that encourages openness, feedback, and continuous change.
Strong negotiation skills, experience with diverse commercial models, and understanding of margins, pricing strategies, and competitive positioning.
For US employment, authorization to work without requiring visa sponsorship now or in the future.

Responsibilities

Achieve established revenue targets and forecast and manage sales, revenue, and margins at existing clients.
Build and nurture long-term, value-based relationships with senior client stakeholders, focusing on 1–3 accounts at a time.
Partner with technical leaders to support delivery teams and ensure they have what they need to succeed.
Grow client relationships vertically and horizontally through consultative business development.
Work with client executives as business partners to expand the breadth and depth of Thoughtworks’ client relationships.
Work consultatively with C-level executives and other stakeholders to achieve business goals, redefine industries, lead complex negotiations, and resolve conflicts.
Develop intellectual property and best practices for client and portfolio development.
Understand client strategies and identify ways to strengthen partnerships and increase revenue over time.
Monitor engagement execution and proactively mitigate potential risks.
Lead a major account through the sales cycle, including lead generation, proposals, contract negotiation, and closure.
Manage customer relationships, account planning and growth, joint delivery governance, and project reviews.
Support the development of strategic account plans and mutually beneficial value propositions.