Client Partner, SMC

Snap•San Francisco, NY

1d•Hybrid

About The Position

Snap Inc. is a technology company focused on improving how people live and communicate through its camera. The company operates Snapchat, a visual messaging app, along with Specs Inc., Bitmoji, Saturn, and other digital services. The Small and Medium Customers (SMC) organization is seeking a Client Partner to build and manage partnerships with brands and agencies, helping them grow their digital presence on Snap. This role requires strong presentation and interpersonal skills, the ability to manage multiple projects, and a deep understanding of digital advertising.

Requirements

Bachelor’s degree or equivalent preferred
5+ years of marketing, brand advertising, media sales, and/or online advertising experience
Ability to travel as needed
Extensive knowledge of social media, mobile apps, and digital and mobile marketing
Ability to perform well in a highly dynamic, rapidly changing environment
Excellent communication and presentation skills
Ability to engage and partner with C-Level executives
Ability to win the support of key stakeholders
A team player and collaborator
Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior level engagement sessions

Nice To Haves

Proven track record of growing top to bottom relationships with both clients and agencies
Proven track record of reaching and exceeding sales goals
Creative, outside-the-box thinker, and strategist
Passion for Snap, marketing, and up for the challenge of building something from the bottom up

Responsibilities

Identify, prioritize, and secure business opportunities.
Ensure clients receive the highest level of sales and operational customer service.
Partner with cross-functional teams on structuring and executing strategic initiatives.
Develop and implement best practices for client interaction, sales, and services.
Create persuasive sales presentations using market trends and case studies.
Educate clients on Snapchat products and best practices.
Create, own, and execute the strategic approach for each account in the assigned book of business to unlock and elevate each relationship.
Analyze campaign performance statistics and recommend performance enhancements.
Communicate and evolve a client's thinking to mirror success on Snap according to the Playbook & Planning Principals, while balancing client goals.
Ensure strong health of client relationships, identifying gaps where advocates are missing, and seeking internal support to elevate Snapchat with clients.
Own a room, present dynamically, and instill confidence to challenge clients in a kind, smart, and creative way to ensure long-term mutual business success.