Client Partner

Valence • New York, NY

15h • Hybrid

About The Position

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. The role is a consultative, long-cycle commercial role focused on executive relationships, business case development, pilot design, and complex enterprise buying processes. It sits at the intersection of enterprise sales, commercial strategy, and category creation. The company is intentionally reinventing the traditional enterprise sales motion by investing in deep, strategic problem-solvers who can engage thoughtfully on complex organizational change. The Client Partner will be responsible for advancing enterprise opportunities and driving new customer growth, while partnering closely with Product, Customer Success, and Leadership to refine our go-to-market approach as the category evolves. Success comes from judgment, ownership, and the ability to turn trusted executive relationships into durable enterprise partnerships. There are no individual commissions and no high-volume outbound expectations. Compensation is team-oriented. Valence has been featured in Harvard Business Review, TIME, the World Economic Forum, Financial Times, and Forbes, and named to the Inc. 5000 list of fastest-growing private companies in America. Clients include Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS, and Bristol Myers Squibb.

Requirements

• 6–10+ years of experience in commercial strategy, and/or complex client environments.
• Experience influencing high-stakes, multi-stakeholder enterprise decisions.
• A track record of driving meaningful outcomes in client-facing or commercial settings.
• Comfort taking ownership of enterprise opportunities and being accountable for growth.
• Motivation to both drive GTM strategy and lead commercial processes, quickly iterating on both.
• Strong executive presence and the ability to engage credibly with C-level leaders.
• A structured thinker who thrives in ambiguity and can build clarity where none exists.
• Intellectual curiosity about AI, organizational change, and how new categories are built.
• Candidates are expected to work at least 3 days a week from our office.
• Candidates must be comfortable working with colleagues in different time zones (UK) and hold valid travel documents with no travel restrictions in North America and Europe.

Responsibilities

• Own and advance complex enterprise opportunities from initial engagement through close.
• Build trusted relationships with senior stakeholders, including CHROs, CEOs, and other C-suite leaders.
• Develop compelling business cases that link AI adoption to measurable organizational outcomes.
• Design and structure pilots that demonstrate impact and accelerate enterprise buy-in.
• Partner cross-functionally with Product, Customer Success, and Leadership to refine positioning and unlock expansion.
• Translate market signals into clear commercial insights that shape how we go to market.
• Lead or contribute to high-impact strategic initiatives across the company, from partnerships to new market exploration.
• Help build the foundation for a scalable, differentiated commercial motion as Valence grows.

Benefits

• Competitive salary including base + bonuses.
• Comprehensive health coverage (medical, dental, vision) from day one.
• Generous PTO, company-wide R&R shutdowns, and paid parental leave.
• Retirement plan support for US and global employees.
• Meaningful ownership in a venture-backed company at a growth inflection point.
• Financial upside that comes with scaling fast.
• Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed