Client Operations Support

VOLT•Baltimore, MD

1d•Hybrid

About The Position

Volt is immediately hiring for a Client Operations Support role in Baltimore, MD. This is a full-time, temp to permanent opportunity. The schedule is 8:30 AM to 5:00 PM, Monday through Friday. This is a hybrid role, requiring 3 days a week in the office.

Requirements

Strong communication skills with the ability to effectively interact with brokers, clients, and cross-functional internal teams in a professional and timely manner.
Strong analytical and problem-solving skills with experience identifying, investigating, and resolving trade, settlement, or reconciliation breaks.
Detail-oriented with the ability to prioritize multiple deadlines in a fast-paced financial services environment.
Demonstrated ability to monitor aging exceptions, escalate issues appropriately, and drive resolution to minimize risk exposure.
Proficient in working with financial systems, spreadsheets, and operational reporting tools to support daily workflow management.
Ability to work independently while collaborating effectively with internal stakeholders and external counterparties.
Understanding margin regulations, settlement processes, and risk management principles within capital markets or brokerage operations.

Responsibilities

Assist with daily operational activities, ensuring transactions, client requests, and account-related processes are completed accurately and on time.
Communicate with clients and internal teams to resolve issues, investigate discrepancies, and support the smooth execution of financial operations.
Provide hands-on exposure to trade processing, reconciliations, reporting, and client servicing while developing a strong understanding of operational and regulatory procedures.