Client Navigator- Stay the Course- Tarleton State University

Catholic Charities Fort Worth•Crowley, TX

9h•Onsite

About The Position

Join a mission-driven team and agency dedicated to supporting clients with a legacy of doing good and a goal of ending poverty in the community. The services are uniquely positioned to address key factors that keep families from reaching their bigger, brighter future, impacting areas such as financial resiliency, education credentials, emotional resiliency, resource stability, and employment. The team is growing to make this happen. While guided by Catholic Faith, individuals do not need to be Catholic to join the team or receive services.

Requirements

Bachelor’s Degree in social services, education or related field required.
Familiarity with low-income populations, and first-generation college students required.
Must have reliable transportation, a current Texas driver’s license, and evidence of auto liability insurance.

Nice To Haves

Master's degree in social work or a related field is preferred.
Experience in higher education or college advisement, and networking preferred.
Bilingual skills in a common client language are preferred.

Responsibilities

Client Engagement: Be officed at the local College where you will have regular coaching sessions with all the students on your caseload. Engage each client by maintaining regular contact to monitor and track progress in response to services. Develop educational approaches for diverse populations, assisting clients with navigating the college system and campus resources.
Case Management: Develop, implement, monitor, and evaluate individualized service plan with the client to address identified needs within established time frame. Motivate and empower clients to identify and establish goals that are specific, measurable, attainable, realistic, and timely. Assist clients either directly or through workshops offered and/or referrals to learn any new skills and build new competencies that the client needs/wants to empower them to be successful in school and build a secure future. Assist clients with resource planning and/or financial assistance to eliminate potential barriers to college completion.
Documentation: Complete all necessary documentation in our online database to ensure compliance with funding requirements and agency quality assurance standards. Monitor student progress through consistent documentation, data tracking, and reporting to support program outcomes and continuous improvement.
Student Recruitment & Enrollment: Participate in proactive recruitment and enrollment activities to promote the program with our campus partner and solicit student interest. Collaborate with campus partners to promote program awareness and guide prospective students through the enrollment and onboarding process.
Campus & Community Partner Relationships: Be familiar with agency, campus partner, and community resources to provide clients with appropriate referrals as needed. Communicate clearly, concisely, and effectively with team members in-person or via online methods. Serve as a liaison between the agency, campus partners, and community stakeholders to ensure coordinated support and effective communication.

Benefits

Full time hourly position.
Pay is determined by relevant experience, work history, education and internal equities.
Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
Health Savings Account- CCFW contributes $110 per month.
100% Company paid Long Term Disability
100% Company paid Basic Life and AD&D Insurance
16 paid Holidays (including being closed Christmas Eve through New Years Day)
Tiered PTO Accrual by tenure: Vacation Time- 100 hours in your first year. Sick Time- 48 hours in your first year.
403(b) with employer match from day one- up to 6%
3 weeks paid parental/critical illness leave
Employee Assistance Program
CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
Mentorship Program
Wellness Program
Financial Coaching