Client Navigator- Stay the Course- Tarleton State University

Catholic Charities Fort Worth

1d•Onsite

About The Position

You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 116-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

Requirements

Bachelor’s Degree in in social services, education or related field required.
Familiarity with low-income populations, and first-generation college students required.
Must have reliable transportation, a current Texas driver’s license, and evidence of auto liability insurance.

Nice To Haves

Master's degree in social work or a related field is preferred.
Experience in higher education or college advisement, and networking preferred.
Bilingual skills in a common client language are preferred.

Responsibilities

Be officed at the local College where you will have regular coaching sessions with all the students on your caseload.
Engage each client by maintaining regular contact to monitor and track progress in response to services.
Develop educational approaches for diverse populations, assisting clients with navigating the college system and campus resources.
Develop, implement, monitor, and evaluate individualized service plan with the client to address identified needs within established time frame.
Motivate and empower clients to identify and establish goals that are specific, measurable, attainable, realistic, and timely.
Assist clients either directly or through workshops offered and/or referrals to learn any new skills and build new competencies that the client needs/wants to empower them to be successful in school and build a secure future.
Assist clients with resource planning and/or financial assistance to eliminate potential barriers to college completion.
Complete all necessary documentation in our online database to ensure compliance with funding requirements and agency quality assurance standards.
Monitor student progress through consistent documentation, data tracking, and reporting to support program outcomes and continuous improvement.
Participate in proactive recruitment and enrollment activities to promote the program with our campus partner and solicit student interest.
Collaborate with campus partners to promote program awareness and guide prospective students through the enrollment and onboarding process.
Be familiar with agency, campus partner, and community resources to provide clients with appropriate referrals as needed.
Communicate clearly, concisely, and effectively with team members in-person or via online methods.
Serve as a liaison between the agency, campus partners, and community stakeholders to ensure coordinated support and effective communication.

Benefits

Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
Health Savings Account- CCFW contributes $110 per month.
100% Company paid Long Term Disability
100% Company paid Basic Life and AD&D Insurance
16 paid Holidays (including being closed Christmas Eve through New Years Day)
Vacation Time- 100 hours in your first year.
Sick Time- 48 hours in your first year.
403(b) with employer match from day one- up to 6%
3 weeks paid parental/critical illness leave
Employee Assistance Program
CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
Mentorship Program
Wellness Program
Financial Coaching