Client Monitoring Field Specialist (Regions 2, 3, 7, 8, and 9)

Conduent • Baton Rouge, LA

2d • Hybrid

About The Position

Join Conduent as a Client Monitoring Field Specialist and help support participants across your assigned region in Louisiana. This role requires daily travel and in-person visits to monitor services and ensure program requirements are met. You will complete about 10 in-person visits per day, update client records, and report any participant changes or concerns. This position is ideal for someone who works well independently, stays organized, and manages time effectively.

Requirements

• High school diploma or GED
• Available to work Monday–Friday, 8:00 AM – 5:00 PM
• Able to travel 75% daily within assigned region, and work from home 25%
• Valid Louisiana driver’s license and auto insurance
• Basic Microsoft Office skills (Outlook, Teams, Word)
• Strong communication and organizational skills
• Ability to work independently and manage multiple tasks

Nice To Haves

• At least one year of experience working with older adults or individuals with disabilities
• Knowledge of healthcare or Medicaid programs

Responsibilities

• Travel daily within your assigned region (75% travel).
• Complete in-person monitoring visits.
• Enter information into the client database.
• Document participant updates, issues, and outcomes.
• Complete Elder and Adult Protective forms when needed.
• Follow required timelines and procedures.

Benefits

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED