Case Manager Regions 7 & 8

Divinity Family Services • San Antonio, TX

5d • Hybrid

About The Position

The Case Manager plays a pivotal role in supporting children in care at Divinity Family Services, ensuring they trauma-informed care through incorporating principles of Trust-Based Relational Intervention (TBRI). The Case Manager is responsible for conducting assessments, planning, implementing, monitoring, and advocating for children’s well-being. This includes building relationships with children, foster families, and treatment teams to meet identified needs and goals. This role also involves coordination across systems, including child welfare agencies (e.g., DFPS), courts, mental health providers, other community partners, and acting as a liaison with schools to ensure children receive comprehensive and cohesive support.

Requirements

• Bachelor’s degree in social work, psychology, or a related field.
• Valid Texas driver’s license.
• Successful completion of criminal background checks and drug screening as part of the hiring process.
• Employees must maintain a valid Texas driver’s license and motor vehicle insurance coverage as required by Texas law.
• Adherence to all applicable federal and state laws, as well as DFS’s policies and procedures, regarding the safeguarding of confidential healthcare information (HIPAA).
• Employees are required to always keep a functioning cellular phone to ensure availability for on-call and afterhours duties.

Nice To Haves

• Experience in social, human, or protective services (either paid or volunteer) working with at risk populations, families, or children in foster care is preferred.
• Bilingual (English/Spanish) preferred, but not required.
• Knowledge of TBRI and trauma-informed care practices to guide interactions with children and foster families.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a collaborative team.
• Strong organizational skills with attention to detail.

Responsibilities

• Conduct regular visits (at least monthly) to the foster home to monitor and assess the child’s needs and progress, establishing rapport with the foster family and the child.
• Develop strong, supportive relationships with the child, foster family, conservator, and treatment team.
• Support and educate foster parents in regard to licensing standards and how to remain in compliance with regulatory entities.
• Address potential issues and conflicts within the foster home, foster family, or with other involved parties to ensure optimal care.
• Work closely with foster parents to ensure they have the necessary support and resources to fulfill the child's needs.
• Ensure transportation to appointments, services, and activities is provided by foster parents.
• Serve as the education liaison, ensuring that the child's educational needs are met in the public-school setting.
• Attend ARD meetings, advocate for necessary special services, and work to ensure the child receives the educational support required.
• Attend Judicial Hearings and contribute valuable information for planning and decision making for the child's care.
• Accurate documentation of visits, including observations made about the child’s well-being and the state of the home.
• Reporting any suspected abuse or neglect of a child.
• Gather relevant information from multiple sources to develop comprehensive Service Plans for the child.
• Ensure all invested parties receive and are informed of the child's Service Plan.
• Ensure the child’s Individual Plan of Service is implemented and that foster parents are actively involved in working toward the child’s goals.
• Document progress on goals and provide ongoing feedback to relevant parties.
• Ensure the child’s health care needs are met, by following up on medical, dental, and behavioral health appointments.
• Maintain accurate records regarding all services provided to the child.
• Coordinate and support the child's needs across various systems, including healthcare, education, behavioral health, and other services.
• Attend staff meetings, trainings, workshops, and conferences to ensure ongoing professional development and completion of annual continuing education requirements.
• Complete additional tasks assigned by supervisors and leadership.
• Maintain a flexible, adaptable approach to address the evolving needs of children in care.

Benefits

• Divinity Family Services (DFS) may make reasonable accommodations for qualified employees with disabilities, upon request, unless doing so would cause undue hardship to the organization (ADA).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level