Client Monitoring Field Specialist - Hybrid

Conduent State Healthcare, LLC • , LA

7d • Hybrid

About The Position

Conduent is hiring a Client Monitoring Field Specialist to support participants across an assigned region in Louisiana. The role involves daily travel and in-person visits to monitor services and ensure program requirements are met. The specialist completes approximately 10 visits per day, updates client records, and reports participant changes or concerns. The job is suited to someone who can work independently, stay organized, and manage time effectively.

The position covers Region 4: Acadia, Evangeline, Iberia, Lafayette, St. Landry, St. Martin, and Vermilion parishes. The work arrangement is hybrid, with approximately 75% daily travel within the assigned region and 25% working from home. The schedule is Monday through Friday, 8:00 AM to 5:00 PM. The estimated pay is $16.00 per hour.

Requirements

• High school diploma or GED.
• Available to work Monday through Friday, 8:00 AM to 5:00 PM.
• Able to travel 75% daily within the assigned region and work from home 25%.
• Valid Louisiana driver’s license and auto insurance.
• Basic Microsoft Office skills, including Outlook, Teams, and Word.
• Strong communication and organizational skills.
• Ability to work independently and manage multiple tasks.
• Must pass a pre-employment background check and drug testing.

Nice To Haves

• At least one year of experience working with older adults or individuals with disabilities.
• Knowledge of healthcare or Medicaid programs.

Responsibilities

• Travel daily within the assigned region, with approximately 75% travel.
• Complete in-person monitoring visits, approximately 10 per day.
• Enter information into the client database.
• Document participant updates, issues, and outcomes.
• Complete Elder and Adult Protective forms when needed.
• Follow required timelines and procedures.
• Report participant changes or concerns.

Benefits

• Health and welfare benefits, available from the first day of employment.
• Retirement savings plan.
• Employee discounts on merchandise, services, travel, and more.
• Career growth opportunities.
• Paid training and access to learning platforms.
• Paid time off.
• Health insurance coverage.
• Voluntary dental and vision programs.
• Life and disability insurance.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED