Client Monitoring Field Specialist - Hybrid

Conduent • Lane, KS

6d • Hybrid

About The Position

Conduent is hiring a Client Monitoring Field Specialist to support participants across an assigned region in Louisiana. The role involves daily travel and in-person visits to monitor services and ensure program requirements are met. The specialist completes approximately 10 in-person visits per day, updates client records, and reports participant changes or concerns. The position is hybrid, with work from home during portions of the week and time onsite to connect with team members and business leaders. The assigned territory is Region 4: Acadia, Evangeline, Iberia, Lafayette, St. Landry, St. Martin, and Vermilion parishes.

Requirements

• High school diploma or GED.
• Availability to work Monday through Friday, 8:00 AM to 5:00 PM.
• Ability to travel 75% daily within the assigned region and work from home 25% of the time.
• Valid Louisiana driver's license and auto insurance.
• Basic Microsoft Office skills, including Outlook, Teams, and Word.
• Strong communication and organizational skills.
• Ability to work independently and manage multiple tasks.
• Must pass a pre-employment background check and drug testing.

Nice To Haves

• At least one year of experience working with older adults or individuals with disabilities.
• Knowledge of healthcare or Medicaid programs.

Responsibilities

• Travel daily within the assigned region, with approximately 75% travel.
• Complete in-person monitoring visits.
• Enter information into the client database.
• Document participant updates, issues, and outcomes.
• Complete Elder and Adult Protective forms when needed.
• Follow required timelines and procedures.

Benefits

• Health and welfare benefits, starting on the first day of employment.
• Retirement savings plan.
• Employee discounts on merchandise, services, travel, and more.
• Career growth opportunities.
• Paid training and access to learning platforms.
• Paid time off.
• Health insurance coverage.
• Voluntary dental and vision programs.
• Life and disability insurance.
• Paid holidays.
• Possible bonus or incentive based on business need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED