Client Manager - Mid-South Memphis Area

DGR Systems•Memphis, TN

3h•Hybrid

About The Position

DGR Systems is hiring a quota-carrying Client Manager to grow existing client relationships and open new accounts across the Mid-South, with Memphis or the surrounding area as the home base. The role combines relationship development, prospecting, solution shaping, sales execution, and follow-through to ensure delivered solutions meet client commitments. The Client Manager serves as a local representative of DGR Systems across a broad, multi-market territory and works closely with the Mid-South Area Director and teams in Inside Sales, Order Management, Solutions Consulting, and Project Management. The position requires regular in-person presence throughout the region, independent management of travel and schedule, and development of local networks. The Client Manager is responsible for the full sales lifecycle, from researching and qualifying opportunities through partner registration, quoting, ordering, closing, delivery follow-up, and maintaining actionable CRM records. The role offers a competitive base salary and uncapped commission. The work arrangement is hybrid and field-based in the Mid-South Memphis area.

Requirements

At least 5 years of professional IT outside sales experience carrying a quota.
Live in or near Memphis, Tennessee, and be willing to travel regularly across the assigned and agreed-upon territory.
Knowledge of OEM direct and distribution sources of supply and the associated quote-to-order process.
Demonstrated success opening new accounts, in addition to growing inherited accounts.
Experience working independently in a regional or remote territory while managing schedule, travel, and pipeline.
Strong written and verbal communication skills, including the ability to converse credibly with IT directors and CFOs, CIOs, or CTOs.
Working fluency with CRM tools.
Eligibility to work in the United States; visa sponsorship is not available.

Nice To Haves

Experience selling cybersecurity and professional services solutions.
Experience with Microsoft licensing, including the Cloud Solution Provider (CSP) program.
Existing relationships with IT and business leaders in one or more of the territory’s markets.
Experience covering a multi-state territory.
Experience working for a VAR, MSP, or solutions provider.

Responsibilities

Maintain and grow an existing client base across the Mid-South, with account plans aligned to client priorities, refresh cycles, and renewal dates.
Build relationships with IT leaders and executives to identify needs early and respond accurately within committed service levels.
Follow orders through delivery and ensure clients receive what was sold.
Prospect and open new accounts in the assigned territory.
Execute campaigns to engage prospective clients and communicate the value of DGR’s solutions.
Respond to, qualify, and work incoming leads.
Research current and prospective clients to identify opportunities and understand their operations and buying processes.
Create a territory coverage plan that provides regular in-person attention to each market, using Memphis or the surrounding area as the home base.
Build local networks through business associations, OEM and distribution field teams, and industry events.
Coordinate on-site visits from Solutions Consulting and Project Management teams when needed.
Represent DGR professionally throughout the region and follow through on client commitments.
Maintain working knowledge of OEM solutions, deal registration programs, and pricing strategies.
Register opportunities early and use incentives and special pricing to help win business.
Engage Solutions Consulting teams to shape security, infrastructure, and Microsoft solutions.
Manage the sales lifecycle from quote and order management through closing and client follow-up.
Keep CRM records current, including opportunities and actionable next steps.
Work with technical and inside sales teams to ensure configurations, pricing, and availability are aligned before presenting quotes.
Build forecasts based on client statements and actions, and accurately identify stalled deals.