Client Manager - LHB

Luminare Health

1d•$67,600 - $127,000•Remote

About The Position

At Luminare Health, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Success will be determined by the ability to retain and grow revenue for the assigned book of business and exceed client expectations surrounding service excellence. Being a champion for your clients, your ability to influence others to deliver results for your clients will also be a key factor in your success. Understanding of the self-insured TPA environment is beneficial. We believe keeping up to date on market trends will enable you to position Luminare Health programs and solutions efficiently to client decision makers.

Requirements

Bachelor’s Degree and 5 Years health insurance industry experience OR High School diploma and 9 years previous Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities
Understanding of self-funding and employee benefit plans; stop loss understanding a plus
Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, ACA, etc.)
Ability to travel is required (up to 25%)
Ability to interact with senior level executives
Excellent presentation skills
Analytical skills, problem-solving skills, and time management skills are required
Results oriented and self-motivated
Excellent written and verbal communications skills are required, as are exceptional organizational skills
Analytical skills, problem-solving skills, and time management skills are required

Nice To Haves

Active State insurance license

Responsibilities

Responsible for building and maintaining consultative and strategic partnerships with assigned book of business through the entire client life cycle, starting at implementation and continuing through everyday problem resolution, upsell, and renewal activities.
Works directly with sales executives during finalist presentations and may be asked to present to potential clients.
Expected to support and service between 12 – 20 clients.
Maintains senior management-level contact with client stakeholders and the broker.
Internal project participation that benefits and supports the client and/or the client management organization.
Charged with retaining and growing their assigned book of business.