Client Coordinator - LHB

Luminare Health

1d•$49,500 - $92,800•Remote

About The Position

Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.

Requirements

High school diploma or GED equivalent required
Minimum 3 years previous experience in a similar TPA or health insurance environment
Thorough understanding of self-funding and employee benefit plans.
Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)
Ability to travel as required for this position (up to 25%)
Excellent written and verbal communication skills
Exceptional organizational skills
Analytical skills
Problem solving skills
Reading ability
Creative decision making skills
Ability to comprehend and follow instructions
Mathematical ability
Time management skills
Proficiency with Word, Excel, PowerPoint, Access, and Outlook.

Nice To Haves

State insurance license
College degree

Responsibilities

Serve as a point of contact for clients in conjunction with Client Managers.
Provide administrative assistance required by Client Managers to successfully retain business.
Work with various departments within Luminare Health to promptly respond to client questions.
Facilitate resolutions to client concerns.
Run client specific reports.
Provide support to Client Managers.
May involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.