Client Manager - Legal & Professional

RELX•Dayton, OH

13d•Remote

About The Position

As a Client Manager, you will manage, protect, and grow customer revenue through the sale of LexisNexis products, services, and content. You will build strong relationships with prospective and existing customers, identify opportunities to expand business, and help customers achieve value from our solutions. Success in this role comes from understanding customer needs, delivering tailored solutions, and consistently achieving sales and retention goals. LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.

Requirements

Be able to adapt information and style to the audience
Be able to develop competence by performing structured work assignments
Have general understanding of sales methodology and a proven track record in achieving sales quotas
Be able to apply broad knowledge of products and solutions
Display excellent experience in telesales and selling subscription product

Nice To Haves

Enjoy building solid customer relationships resulting in growth
Enjoy collaborating cross-functionally to deliver on common goals

Responsibilities

Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
Achieving and exceeding where possible your monthly sales and KPI target
Accepting orders, closing sales, and maintaining customer records on CRM
Recording sales prospecting activity in computer-based tracking systems
Working with moderately complex territory assigned accounts, products, services, sales or account management processes
Contacting clients with moderate authority and opportunity to set and negotiate service terms
Continuing to build knowledge of business and the market or account needs