Client Lifecycle Management Analyst - Fixed Term Contract 12 months

HSBC • Geneva, IL

1d • Onsite

About The Position

The Client Lifecycle Management Analyst is responsible for managing all Client Lifecycle Management tasks related to Customer life cycle events. This includes managing risks to meet legal, regulatory requirements, and HSBC policies and procedures (Customer Due Diligence (CDD), Anti-Money Laundering (AML), and Sanctions). Depending on the assigned activities (Onboarding, CDD Modification, or Periodic and Event Driven Reviews (PEDR)), the role involves analyzing and validating customer information, performing documentation review, inputting data into systems, and managing trigger events and reviews. The analyst will provide operational support to client-facing teams, ensuring a first-class client experience and compliance with guidelines. The role reports to the CLM Production Lead.

Requirements

• Knowledge of EUNINT and/or MENA markets specifies from a KYC/KYT perspective.
• Proven working knowledge of AML, regulatory compliance and controls within the Swiss Private Banking or financial services industry.
• Minimum of a B.A. degree or relevant work experience.
• Experienced in due diligence activities (screening and researches).
• AML certifications (i.e: ACAMS or Vision Compliance or similar).
• Excellent communication skills.
• Experienced in roles involving client facing activities (i.e: meetings).
• Can-do and problem solving attitude.
• At ease under pressure and demonstrating good resilience.
• Strong teamwork initiative.
• Ability to work professionally with all levels of staff and management.
• Skilled IT user with a capacity to adapt to new or complex tools and use efficiently all usual software suit (Excel, Word, Access, Outlook, etc.).
• Swiss or EU citizen or holding a valid Swiss work permit.

Nice To Haves

• Enjoy being part of a cohesive team.

Responsibilities

• Manage all Client Lifecycle Management tasks related to Customer life cycle events.
• Analyze, validate, and ensure Customer Onboarding, including documentation review, KYC/KYT information, and screening activities.
• Analyze, validate, and register Account modifications (CDD/Tax and CRS), including structure updates, person creation, document registration, and account activity blocking/unblocking.
• Complete and manage trigger events, periodic and event-driven reviews, including due diligence on KYC/KYT information, account activity review, and screening activities.
• Provide advisory and operational support to front office staff for all new or existing to bank customers CLM activities.
• Drive client experience efforts by proactively supporting the FO and managing existing clients.
• Maintain the highest standard of excellence in client service.
• Deliver consistent fair outcomes for customers and ensure conduct maintains the orderly and transparent operation of financial markets.

Benefits

• Comprehensive and competitive package of benefits usually covering healthcare, life assurance, pension, and family friendly leaves.
• Many other benefits to support your wellbeing.
• Multiple variable pay plans.
• Recognition from Top Employers Institute.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree