Client Leader, K-12

DLR Group • Riverside, CA

2d • $140,000 - $180,000 • Hybrid

About The Position

DLR Group is seeking a Client Leader to support their K-12 Education sector. This role focuses on business development, managing client relationships, and leading contract negotiations. The Client Leader will educate clients on the design process, collaborate with project managers for financial success, and maintain consistent client contact throughout the project lifecycle. The goal is to foster a collaborative and innovative work environment, ensuring both client and DLR Group objectives are met.

Requirements

• Bachelor's degree in Architecture, Engineering, Interior Design, or related construction field (Professional licensure preferred)
• At least 10 years of professional experience in the AEC industry, inclusive of at least 5 years in a client-facing role
• Strong understanding of business management principles, including strategic planning, resource allocation, and leadership
• Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction
• Expertise in design techniques and tools for producing technical plans, drawings, and models
• Familiarity with building methods, materials, and systems for construction and renovation projects
• Strong critical thinking, time management, and communication skills, both verbal and written
• Ability to actively listen, understand others' perspectives, and respond thoughtfully in conversations

Nice To Haves

• Professional licensure preferred

Responsibilities

• Manage project execution, ensuring alignment with budget, schedule, and scope while maintaining client expectations
• Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members
• Track project milestones and deliverables, ensuring adherence to quality standards and preparing regular status reports
• Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants
• Participate in client contract negotiations, manage change requests, and approve project plan modifications
• Support business development initiatives by contributing to RFP responses and participating in client interviews
• Oversee project invoicing, ensuring accuracy and alignment with work deliverables, and manage account receivables

Benefits

• medical
• dental
• vision
• disability
• wellness programs
• flex spending
• paid holidays
• paid time off
• 401(k) plan
• employee stock ownership
• bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior