Client/Lab Associate - Oncology I
About The Position
The Client/Lab Associate - Oncology I provides general departmental support, including processing test orders for Oncology specimens. The role is important to customer satisfaction and Oncology White Glove Services, and requires learning and following compliance regulations related to Oncology test ordering. The position handles complex and potentially irreplaceable specimens and orders, following established quality and processing protocols. The associate is expected to work accurately and promptly, organize work effectively, learn how Oncology processing functions fit together, communicate professionally, follow health and safety requirements, and participate in process improvement. The role is based in Lewisville, Texas, and is scheduled Tuesday through Saturday, 8:00 AM to 4:30 PM.
Requirements
- At least 2 years of laboratory experience.
- High school diploma or equivalent.
- Detail-oriented, with good judgment when deciding how to resolve problems.
- Proficiency with Microsoft Office.
- Ability to type 30 words per minute and use ten-key.
- Strong organizational and problem-solving skills.
- Strong interpersonal skills that foster a positive environment.
- Ability to multitask in a fast-paced, quality-driven environment.
- Ability to transport samples to and from various departments.
- Ability to sit or stand for long periods.
- Ability to lift 10–20 pounds.
Nice To Haves
- Some college coursework; 2–3 years of college courses preferred.
- Knowledge of medical terminology.
- Some Excel experience.
- English language proficiency is preferred.
Responsibilities
- Handle paraffin tissue blocks, slides, and other Oncology specimens, including bone marrow aspirates, bone marrow core/clots, and other irreplaceable tissue specimens.
- Identify Oncology specimens received in kit boxes, purple irreplaceable bags, and red bags.
- Open and sort specimens by priority and follow established quality-check protocols for blocks.
- Process samples in multiple systems and identify whether orders are electronic, manual, swivel chair, or shared.
- Capture images of received blocks and scan the images into the document repository.
- Handle complex test orders, identify problems, and resolve simple Oncology-related problems using established protocols.
- Research test-ordering information on request forms and in computer systems to comply with test-ordering policies.
- Search for missing specimens in the department, including checking trash.
- Communicate professionally, verbally and in writing.
- Learn assigned duties and develop an understanding of how Oncology processing functions align.
- Comply with health and safety policies, procedures, and practices, including use of personal protective equipment.
- Participate in process improvement.
- Prepare blocks for return to clients when asked.
- Pull problem reports and work on final accessioning of problem samples when asked.
- Distribute H&Es to pathologists when asked.
- Scan test requisitions into Optimaxx when asked.
- Perform other assigned duties.
Benefits
- Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
- Well-being programs.
- Annual no-cost Blueprint for Wellness health assessment program.
- healthyMINDS mental health program.
- Vacation and Health/Flex Time.
- Six holidays plus one “MyDay” off.
- FinFit financial coaching and services.
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
- Employee stock purchase plan.
- Life and disability insurance, with a buy-up option.
- Flexible Spending Accounts.
- Annual incentive plans.
- Matching gifts program.
- Education assistance through MyQuest for Education.
- Career advancement opportunities.
- Potential annual performance bonus compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
