Client Intake Specialist/Legal Assistant
Nyman Turkish•Roseville, CA
•Onsite
About The Position
This entry-level position is ideal for individuals looking to start a career in the legal field. The role is based in a call center setting and is highly phone‑focused. You will be the first point of contact for potential clients, ensuring a professional and positive experience while gathering essential case information for our attorneys.
Requirements
- Strong customer service and verbal communication skills; comfort with heavy phone usage throughout the workday.
- High attention to detail in a dynamic, rapidly changing environment.
- Professional demeanor and ability to handle sensitive information.
- High school diploma required.
- Ability to sit for extended periods and lift up to 15 lbs occasionally.
Nice To Haves
- Basic administrative experience preferred.
Responsibilities
- Engage with potential clients primarily via phone, as well as email; make and receive a high volume of inbound and outbound calls.
- Collect and document case details to determine eligibility based on firm criteria.
- Manage the initial stages of client relationships with professionalism, empathy, and clear communication.
- Utilize case management software to maintain accurate and detailed records.
- Perform administrative and data-entry tasks as needed.
- Deliver exceptional customer service in a fast-paced, call center environment.
Benefits
- Excellent work environment with upward mobility to promote within the firm
- Comprehensive benefits package: medical, dental, life, disability.
- 401(k) with 6% employer match.
- Paid holidays, PTO, sick time, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
