Legal Intake Specialist

Gamez Law Firm•San Antonio, TX

11h•$17 - $20•Onsite

About The Position

Gamez Law Firm, a successful personal injury law firm has an opportunity for a Bilingual Intake Specialist. We are looking for a highly detailed oriented and organized personality that can thrive in a fast-paced environment. When crash victims reach out to us, they are navigating some of life’s most stressful moments - dealing with severe injuries, mounting medical bills, and insurance companies taking advantage of them. They need a compassionate listener, a strong advocate, and a reassuring guide through the storm. If you’re ready for a high-impact role at San Antonio’s most respected personal injury law firm, we want to talk to you. Join a fast-growing team where your ability to connect with people translates directly into fighting for justice and changing lives every single day.

Requirements

Spanish Bilingual - fluent
Ability to be personable and connect with future clients, with empathetic understanding
Effective communication and written skills
Proficiency in Microsoft Suite, Outlook, Internet, Google, etc.
Basic knowledge of legal terminology, intake processes and best practices.

Nice To Haves

One or more years’ experience performing intakes for a personal injury law firm preferred
Ability to work non-traditional hours on occasion

Responsibilities

Interview prospective clients in-person, by phone and email
Provide consistent, unparalleled customer service
Conduct basic research to investigate clients’ claims have merit
Complete intake process with potential clients in person and/or via phone/video
Perform follow-up calls/emails/texts to potential clients
Prepare and send accurate and complete intake paperwork to an attorney for review
Relay decision to decline potential clients if case has been rejected by Intake Specialist or Attorney
Maintain meticulous records in firm software program
Perform administrative or other duties in-office as assigned