V104 - Client Intake Coordinator
About The Position
At Job Duck, we are looking for a proactive and people-focused Intake Specialist who enjoys helping others and creating positive first impressions. In this role, you will be the first point of contact for prospective clients, ensuring inquiries are handled professionally, efficiently, and with genuine care. You will play a key role in managing leads, coordinating communications, maintaining accurate records, and supporting daily operations that help the team stay organized and responsive. This opportunity is ideal for someone who is empathetic, detail-oriented, confident communicating with clients, and motivated to make a meaningful impact through exceptional service and follow through.
Requirements
- Strong verbal and written communication skills in English and Spanish
- Experience handling inbound and outbound client communications
- Strong organizational and data entry skills
- Calendar Management
Nice To Haves
- Experience with Clio Grow and Mailchimp preferred
- Familiarity with Canva, social media platforms, or digital marketing tools is a plus
Responsibilities
- Schedule appointments and manage calendars as needed
- Process and follow up with leads to ensure timely communication and engagement
- Serve as the first point of contact for prospective clients via phone, email, and other communication channels
- Support social media and marketing initiatives when needed
- Enter and maintain client and lead information within Clio Grow
- Conduct client intake activities and gather relevant information accurately
- Answer incoming calls and route inquiries to the appropriate team members
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
