Client Implementation Project Coordinator - (Hybrid)

Broadridge•Pittsburgh, PA

1d•Hybrid

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a Project Coordinator to join our dynamic team in the Pittsburgh office! The role entails having a technical comfortability with data and includes a wide range of activities on both the strategic and the tactical level. You will onboard Data & Analytics products, engage with talented industry professionals, apply technical skills, and perform project management best practices. This role is Hybrid, which means you will be assigned to our Pittsburgh, PA office and given the flexibility to work remotely 2-3 days per week.

Requirements

Bachelor’s degree in information systems, business administration or related technical field and understanding project management principles.
1–3 years of experience in an implementation, technical support, or analytics role (internship experience will be considered).
Excellent organizational and communication skills; able to collaborate effectively with global colleagues and clients.
Strong organizational, problem-solving and multitasking abilities.
Understanding of data management principles (ETL, schemas, data structures).
Basic proficiency in SQL and ability to work with structured data for validation and reporting.
Demonstrated understanding of generative AI tools and how they can be applied to improve implementation efficiency, communication, risk awareness, and collaboration across teams.

Responsibilities

Provide project leadership of structured short duration client onboarding and implementation projects.
Perform all phases of the implementation project from kickoff to production go-live.
Maintain project documentation, update status reports, and ensure records are accurate and accessible.
Execute project tasks according to pre-defined plans and timelines.
Manage issues to ensure timely resolution by using existing procedures to solve standard problems.
Monitor progress to provide updates to clients, the project team and management.
Support project managers on long duration client onboarding and implementation projects.
Execute and monitor progress on project tasks, ensuring deadlines are met and identifying potential delays.
Onboard data feeds for data aggregation.
Establish system parameters and settings.
Learn and maintain a deep understanding of the business solutions offered through our products and services to ensure optimal client onboarding and solution delivery.