Client Human Resources Business Partner III

ADP•La Palma, CA

51d•Hybrid

About The Position

ADP is hiring a Client HR Business Partner III in San Diego and surrounding areas in Orange County. This role is an opportunity to join a company offering career advancement, award-winning training, and world-class service guidelines for success, growth, and continued learning. It is an inclusive environment with a culture of collaboration and belonging. In this role, you will be a trusted advisor to clients, using HR experience, ADP product expertise, and consulting skills to solve critical business challenges. You will carry the weight of ADP's service reputation and client satisfaction. The primary goal is to help clients, with daily tasks varying based on client questions and solutions. The role offers continuous learning through top-ranked training and a dynamic environment. To thrive, you must be comfortable building relationships with external clients and internal partners, possessing a communication style that builds rapport, trust, and professionalism, both over the phone and in writing. Client satisfaction scores are a key metric. The pace is fast, but the environment also includes fun and friendships in a company that values inclusion.

Requirements

At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results.
Military Experience is considered an acceptable alternative experience.

Nice To Haves

HR Certification or willingness to pursue in the first year.

Responsibilities

Serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies.
Solve client problems by taking a broad perspective to identify solutions and work independently to resolve issues.
Proactively work with clients to provide information, best practices, and training on ADP solutions.
Use strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues.
Set priorities, organize your day, multi-task, change direction, and provide prompt follow-up.
Strive to exceed client expectations in every interaction and uphold the highest ethical standards, living ADP's core value of Integrity is Everything.
Interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients.
Share knowledge and best practices with less experienced Consultants and Specialists at ADP.