Client Human Resource Consultant

ADP•Denver, CO

2d•Hybrid

About The Position

ADP is hiring a Human Resources Consultant. This role offers career advancement opportunities, award-winning training, and world-class service guidelines for success, growth, and continued learning. It is an inclusive environment with a culture of collaboration and belonging. In this role, you will be a trusted advisor to clients, using HR experience, ADP product expertise, and consulting skills to solve critical business challenges. You will carry the weight of ADP's service reputation and client satisfaction. The primary goal is to help clients, with daily tasks varying based on client questions and solutions. The role offers continuous learning through top-ranked training and encourages building relationships with external clients and internal partners. Communication style should be clear, professional, and action-oriented, both over the phone and in writing, leading to high client satisfaction scores. The pace is dynamic, with a healthy dose of fun, and opportunities for lasting friendships in an inclusive company culture.

Requirements

Hybrid role: 3 days in the office (Denver, CO) and 2 days remote.
At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
At least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive results.
A college degree is great but not required. Other acceptable experiences include: Experience noted above, OR Military Experience.

Nice To Haves

HR Certification or willing to pursue in the first year

Responsibilities

Serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies.
Solve client problems by taking a broad perspective to identify solutions.
Work independently to resolve issues.
Proactively work with clients to provide information, best practices, and training on ADP solutions.
Use strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues.
Set priorities, organize your day, multi-task, change direction, and provide prompt follow-up.
Strive to exceed client expectations in every interaction.
Uphold the highest ethical standards and live ADP's core value of Integrity is Everything.
Interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients.
Share knowledge and best practices with less experienced Consultants and Specialists at ADP.