Client Human Resource Business Parnter II

ADP•Denver, CO
•Hybrid

About The Position

ADP is hiring a Human Resources Consultant. This role is for individuals seeking career advancement opportunities, award-winning training, and a collaborative, inclusive environment. In this role, you will be a trusted advisor to clients, leveraging HR experience, ADP product expertise, and consulting skills to solve critical business challenges. You will be responsible for ADP's service reputation and client satisfaction. The daily tasks involve addressing varied client questions and providing solutions, with continuous learning supported by top-ranked training. Success requires comfort in building relationships with external clients and internal partners, possessing a professional communication style that builds rapport and trust, and maintaining clear, actionable written and verbal communication. The role is fast-paced but also includes opportunities for fun and lasting friendships in an inclusive company culture.

Requirements

  • Must be located within Denver, CO, or Schaumburg, IL.
  • Hybrid role: 3 days in the office (Denver or Schaumburg), 2 days remote.
  • At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
  • At least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive results.
  • A college degree is great but not required. Other acceptable experiences include: Experience noted above, OR Military Experience.

Nice To Haves

  • HR Certification or willing to pursue in the first year.

Responsibilities

  • Serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies.
  • Solve client problems by taking a broad perspective to identify solutions and work independently to resolve issues.
  • Proactively work with clients to provide information, best practices, and training on ADP solutions.
  • Use strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues.
  • Set priorities, organize your day, multi-task, change direction, and provide prompt follow-up.
  • Strive to exceed client expectations in every interaction and uphold the highest ethical standards.
  • Interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients.
  • Share knowledge and best practices with less experienced Consultants and Specialists at ADP.

Benefits

  • Best-in-class benefits start on Day 1.
  • Focus on mental health and well-being.
  • Company-paid time off for volunteering for causes you care about.
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