Customer Service - Toronto

XYZ Storage • Toronto, ON

1d • CA$20 - CA$21 • Onsite

About The Position

XYZ Storage is Canada’s premier self-storage provider and has been recognized as one of the Best Workplaces™ in Canada for 2026. We are seeking a Client Experience Manager (CEM) to join our growing and expanding team. Our supportive culture is not your typical stuffy corporate team; rather, we are more like a family, where your career growth is supported and encouraged. We like to have fun while being serious about providing exceptional service to our customers. We’re always dedicated to doing right by them. We believe in taking care of our employees through generous benefits and advancement opportunities. In turn, we believe that our employees must take care of our customers by going above and beyond what is expected. As a Client Experience Manager, you would be responsible for maintaining XYZ Storage's reputation for unparalleled customer service. In addition to assisting customers and renting storage units, you would also help with daily operations, and sales.

Requirements

• Passion for helping people
• Passion for providing great customer service
• Ability to convey to potential customers why we are the best
• Confidence
• Ability to quickly ascertain the needs of leads
• Ability to quickly sell our features and close the sale

Responsibilities

• Assisting customers
• Renting storage units
• Helping with daily operations
• Helping with sales
• Showing customers available storage units
• Selling merchandise and services
• Open and close the facility
• Keeping all areas clean and presentable
• Performing locker checks
• Cleaning the office and kitchen
• Ensuring trucks are well maintained, cleaned and parked in an orderly fashion

Benefits

• Great Quarterly Bonus up to $2,100 a year
• RRSP Program with Matching up to $500 a year
• Free Lunch
• Benefits Program
• Paid Courses
• Paid Personal Days
• Milestone Appreciation Awards and Gifts
• Mentorship
• Career Path
• Paid Training
• Birthday Recognition and Gifts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed