Client Executive - Employee Benefits
About The Position
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview As a Client Executive, you’ll manage client accounts and ensure exceptional service delivery. You’ll build strong relationships with clients, colleagues, and vendor partners, helping to shape a future defined by trust and collaboration.
Requirements
- Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience.
- License required.
- Able and willing to travel approximately 25% of the time.
- Excellent verbal and written communication skills.
- Able to quickly determine critical issues.
Responsibilities
- Manages the day-to-day servicing and relationship needs for large and/or complex client accounts.
- Build and maintain strong client relationships.
- Lead resources to address client needs effectively.
- Drive the sale of additional services and coverage.
- Accountable for achieving client retention targets.
- Collaborate with senior buyers and day-to-day client representatives.
- Develops and negotiates fee-based service pricing, ensuring profitability through a value-driven approach aligned with the scope of services and associated client agreement costs.
- Support and guide administrative and customer service teams.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
