Client Engagement Specialist

Avenues RecoveryMetairie, LA
Onsite

About The Position

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. With an unrivaled, evidence-based clinical program and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. The Avenues Extended Care facility offers intensive outpatient services, providing robust yet flexible schedules of individual and group therapies and holistic arts. It is an ideal solution for those who have completed inpatient treatment yet want continued support as they transition back into real life. The skilled and compassionate staff provide quality clinical services, medication-assisted treatment, and continuous support as clients ease back to daily living. The facility offers a safe, supportive space with ample space, a fully stocked client lounge, client kitchen, and outdoor recreational areas.

Requirements

  • High School Diploma or GED required
  • Strong interpersonal skills with the ability to build rapport and engage clients in treatment
  • Ability to manage difficult situations and provide crisis intervention when needed
  • Strong communication and documentation skills, proficient with Microsoft 365 programs
  • If in recovery, minimum 1 year of sustained sobriety required

Nice To Haves

  • 1+ year experience in addiction treatment, behavioral health, or a similar client-facing role preferred

Responsibilities

  • Engage directly with clients, developing relationships and securing commitment to treatment
  • Conduct client crisis interventions as needed to prevent their leaving treatment AMA
  • Facilitate group occasionally to maintain understanding of community needs and challenges
  • Collaborate with, direct and train client support staff in crisis intervention and safe supervision
  • Record all client interactions, reports, observations, and interventions in client charts

Benefits

  • Generous PTO
  • Compensation
  • 401K with 100% employer match
  • Medical Insurance
  • Dental
  • Vision
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Voluntary Short-Term Disability
  • Voluntary Long-Term Disability
  • Employer-Paid Life and AD&D
  • LifeTime Benefit Term Insurance with Long Term Care
  • Legal Coverage
  • Pet Insurance
  • Identity Theft Protection
  • Employer-Paid Employee Assistance Program
  • Flexible Spending Account (FSA) - Medical
  • Dependent Care FSA (DCF)
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