Client Engagement Manager, RCS

Raymond James•Saint Petersburg, FL

1d•Hybrid

About The Position

Review customer needs and prepare documents to facilitate business to business sales. Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy. Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents. Advise others on how to design new processes and systems that meet professional standards. Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.

Requirements

General Experience - 13 months to 3 years

Nice To Haves

Bachelor’s: Accounting
Bachelor’s: Business Administration
Bachelor’s: Finance

Responsibilities

Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.
Interpret data and identify possible answers.
Navigate a wide variety of processes, procedures, and precedents.
Advise others on how to design new processes and systems that meet professional standards.
Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.
Orient the organization around delivering to the key needs of clients.
Interpret, contribute to, or lead business case creation with client departments to quantify current costs, justify project investment, and identify the return on investment.
Probe and explore complex subjects thoroughly, extracting comprehensive information through insightful questioning to enhance understanding and decision-making processes.
Assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations.