Client Engagement Advisor, RBCx

RBCCalgary, AB
Hybrid

About The Position

By joining RBCx as a Client Engagement Advisor, you open the door to an exciting career in commercial banking. This is your opportunity to become a critical member of a results-oriented team, a key partner to VP, Relationship Management at RBCx and their clients. This role will be attractive to individuals who have a passion for working as part of a team to deliver a superior experience to business clients. Individuals who may already be working in the financial, retail or service industry, have some experience being part of a sales team, who are comfortable engaging with clients and committed to continuous learning and self-improvement are most likely to thrive in this critical role as a Trusted Strategic Advisor. This role will work 4 days in the office and 1 day remotely.

Requirements

  • Minimum 2 years of demonstrated excellence in a service and sales role.
  • Minimum 2 years of Commercial Banking experience
  • Proven track record of strong relationship management skills and proven sales success
  • Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)

Nice To Haves

  • Commercial Banking Advisor experience
  • Post-secondary education at college or university level in business administration or financial management preferred e.g. BBA, B. of Commerce or equivalent on-the-job learning.
  • Bilingualism (English and French) is an asset.

Responsibilities

  • Excel at needs discovery and solution development to provide commercial clients with advice for their day-to-day banking operations.
  • Partner with VP, Relationship Management at RBCx and the Client Relationship Team to identify, plan & deliver the best solutions to clients and prospects based on strong knowledge of client’s operational requirements.
  • Participate in ongoing contact programs to forge strong relationships with clients by staying in touch, providing value-added service and meaningful advice.

Benefits

  • A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services
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