About The Position

Husch Blackwell LLP is seeking a Client Delivery Specialist to serve as the primary operational partner for assigned attorneys in its Corporate and Environmental practice. The position manages workflow execution, cross-functional coordination, and administrative support to reduce attorneys’ project-management burden, while maintaining responsibility for attorney relationships, matter completion, and coordination across operational teams. The role is based in the firm’s Denver, Colorado office and works three days onsite and two days remotely. The specialist owns attorneys’ workflow from intake through matter completion, anticipates needs, manages priorities, tracks projects and deadlines, and resolves administrative challenges with minimal supervision. The position coordinates new matter and engagement processes, financial and billing matters, client communications, email and calendars, travel, and legal document preparation and management. It also supports practice-specific work, coordinates with colleagues and internal teams, delegates tasks where appropriate, and contributes to coverage documentation and team training. The role requires effective use of workflow management software and technology, including automation and dashboards. The specialist participates in relevant AI and technology training, researches tools and practices, and recommends process improvements. The position requires discretion in handling confidential information and the ability to remain composed under pressure. Husch Blackwell describes itself as a full-service litigation and business law firm serving clients with domestic and international operations. The firm emphasizes teamwork, collaboration, client service, innovation, and inclusive teams. Applicants should submit a cover letter and resume. The firm states that it will provide reasonable accommodations as necessary for applicants and employees with disabilities.

Requirements

  • Bachelor’s degree with major coursework in a related field, or commensurate professional and educational experience.
  • At least 5 years of relevant experience providing comprehensive support to organizational leadership; professional services experience is preferred.
  • At least 3 years of relevant legal assistance experience.
  • Advanced proficiency in Microsoft Office Suite.
  • Ability to proactively identify issues, propose solutions, and drive work to resolution with minimal direction.
  • Strong communication skills, including concise, solutions-oriented status updates and recommendations to attorneys and other stakeholders.
  • Ability to handle highly confidential information.
  • Minimum typing speed of 60 words per minute.
  • Ability to exercise discretion, judgment, and composure.
  • Proactive problem-solving, workflow ownership, clear communication, business partnership, technology proficiency, organizational excellence, accountability, relationship management, and adaptability in dynamic, high-pressure environments.

Nice To Haves

  • Professional services environment experience.
  • Previous transcription experience.

Responsibilities

  • Manage the full lifecycle of workflow for assigned attorneys, anticipate needs, manage priorities, and resolve administrative challenges with minimal supervision.
  • Coordinate and track projects, deadlines, milestones, status reports, project plans, timelines, and resource allocation.
  • Use workflow management software to log and manage work; handle special projects and other assigned duties.
  • Prepare and process new matter forms, request conflict checks, open files, and coordinate intake and engagement processes while maintaining documentation.
  • Assist attorneys in tracking alternative fee arrangements and matter budgets; coordinate with billing on time entry, billing inquiries, and collections.
  • Coordinate client communications and sensitive information, serving as a liaison among attorneys, clients, and internal departments.
  • Manage attorneys’ inboxes by prioritizing and flagging urgent communications, drafting or responding to emails as directed, and organizing and archiving correspondence.
  • Maintain attorney contacts and track CLE and membership requirements and activity.
  • Provide administrative support, including operating office equipment; reviewing and routing incoming mail and faxes; preparing outgoing mail and faxes; and arranging specialized mail or messenger services.
  • Coordinate attorneys’ calendars and meetings, make travel arrangements, and prepare itineraries.
  • Prepare, edit, format, and proofread legal documents, correspondence, and presentations; manage version control, file organization, and secure storage; and facilitate document execution, filing, and distribution.
  • Type, transcribe, revise, and proofread legal documents accurately, prioritize assignments, and meet deadlines.
  • Develop proficiency in assigned practice-group duties and document attorney preferences and workflows to support coverage; share training tips with team members.
  • Communicate and collaborate with team members and firm personnel, participate in regular workflow meetings, and delegate tasks to other teams when appropriate to ensure coverage, timeliness, and quality.
  • Identify process-improvement opportunities; use automation and dashboards; participate in AI and technology training; research emerging tools and best practices; and recommend improvements to streamline workflows, increase accuracy, and enhance service delivery.
  • Conduct business confidentially and maintain composure while responding to demands from timekeepers.

Benefits

  • Medical coverage
  • Dental coverage
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Pre-tax flexible spending account for certain medical and dependent care expenses
  • Employee assistance program
  • Paid Time Off
  • Paid holidays
  • Retirement plan program after meeting eligibility requirements
  • Discretionary bonus opportunities, which are non-guaranteed and dependent upon individual and firm performance
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