Client Delivery Manager (HubSpot Consulting)
About The Position
1406 Consulting is a dynamic and rapidly growing Elite HubSpot partner agency dedicated to helping businesses achieve their full potential. Our team leverages HubSpot and best-in-class technology to drive measurable growth for our clients. As we continue to scale, we are looking for a Client Delivery Manager to join our team. Position Overview This role is responsible for leading HubSpot implementations and owning client outcomes end-to-end. You will manage project plans, align cross-functional delivery teams, and ensure successful execution—while also owning the client relationship and identifying opportunities for growth. This is not a support role. We are looking for candidates who have experience running software implementations, managing timelines, and driving accountability across both internal teams and clients.
Requirements
- 2+ years of experience in SaaS implementations, consulting, project management, or client success in a B2B services or agency environment
- Experience running software implementations and managing timelines across multiple stakeholders
- Strong project management skills with experience using tools such as Teamwork.com, Asana, Monday.com, or ClickUp
- Exceptional communication and facilitation skills in client-facing environments
- Proven ability to manage complexity, drive accountability, and move work forward
Nice To Haves
- Prior HubSpot, CRM, or digital marketing platform experience preferred (HubSpot certifications a plus)
Responsibilities
- Own and manage HubSpot project plans from kickoff through completion
- Translate scope of work into clear, actionable plans for the Implementation Specialist (IS) team
- Define timelines, dependencies, and deliverables across all workstreams
- Proactively identify risks, blockers, and misalignment—and drive resolution
- Hold both internal teams and clients accountable to agreed timelines and outcomes
- Serve as the primary point of contact for assigned accounts
- Lead structured client meetings with clear agendas, decisions, and next steps
- Ensure alignment between client expectations and delivery reality
- Communicate proactively on progress, risks, and timeline changes to maintain trust and transparency
- Identify gaps, risks, and opportunities within accounts
- Drive cross-sell and upsell opportunities by aligning client goals with additional HubSpot solutions and services
- Translate business needs into clear, scoped recommendations
- Lead difficult conversations with confidence and clarity
- Navigate challenges by aligning stakeholders on solutions and next steps
- Turn delivery or scope challenges into opportunities for stronger outcomes
- Build strong, trusted client relationships rooted in accountability and results
- Provide strategic guidance on HubSpot tools and best practices in partnership with implementation and technical teams
- Monitor account health, ensuring high retention and long-term success
Benefits
- Competitive salary and performance-based bonuses
- Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k matching
- A collaborative, growth-oriented culture where your contributions directly impact client success and company growth
- Ongoing professional development, including HubSpot certifications and leadership coaching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
