Client Data Coordinator - Governance Services

ComputershareWheeling, WV
Hybrid

About The Position

This position is based in the Wheeling WV office for a minimum of three days a week, with the flexibility to work from home for some of the working week. The role is responsible for the administration and maintenance of entity management systems, primarily GEMS. It supports legal departments facing increasing corporate compliance, governance, and reporting requirements by providing governance advisory and managed services to complement existing technology solutions.

Requirements

  • Bachelor’s degree or equivalent experience required
  • Minimum of 3 years of Administrative, Clerical, Data Entry or Data Management experience, preferably in a law firm or in-house setting a plus.
  • Effective networking and communication skills, and the ability to influence and build effective relationships at all levels with clients and colleagues.
  • Reading comprehension is extremely important as the role holder is required to read legal documents and to pull information from those documents without much guidance. This is a near daily responsibility.
  • Project Management knowledge and a high level of organization.
  • Attention to detail and some evaluative judgment based on best practice and previous experience. You will be expected to respond to and resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by clear policy and procedure.

Nice To Haves

  • Paralegal certificate from an ABA approved paralegal program preferred

Responsibilities

  • Acting as main point of client contact by owning and maintaining Data Management Services for assigned clients; providing subject matter expertise; handling reporting and org charting obligations, as required. (50% of time)
  • Partnering with and establishing a rapport with both internal and external contacts, keeping them abreast as to the status of requests, and maintaining complete, accurate, and up-to-date records of client data. (20% of time)
  • Participating in the integration of new clients by assisting in data entry and large-scale document uploads involving a high volume of documents; configuration of the software to client specifications; participating in client calls to provide updates to the client on the progress of implementation. (15% of time)
  • Contributing to a variety of global projects, campaigns, and initiatives, as and when required. (5% of time)
  • Keeping abreast of both internal and external influences to help shape continuous growth and development of the global Governance Services business and service offering. (5% of time)
  • Developing own professional competencies and skills through proactive personal development. (5% of time)

Benefits

  • Flexible work
  • Health and wellbeing rewards
  • Company contribution to purchasing shares
  • Recognition awards
  • Team get togethers
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