Client Coordinator - LHB

Luminare Health

1d•$49,500 - $92,800•Remote

About The Position

At Luminare Health, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.

Requirements

High school diploma or GED equivalent required
Minimum 3 years previous experience in a similar Third-Party Admin or health insurance environment
Client-facing, outside vendor and member-facing experience
Ability to travel as required for this position. (10%-20%)
Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)
Thorough understanding of self-funding and employee benefit plans
Excellent written and verbal communication skills
Exceptional organizational skills
Proficiency with Word, Excel, PowerPoint, Access, and Outlook
Analytical skills
Problem solving skills
Reading ability
Creative decision-making skills
The ability to comprehend and follow instructions
Mathematical ability
Time management skills

Nice To Haves

State insurance license
College degree

Responsibilities

Serve as a point of contact for clients in conjunction with Client Managers.
Provide necessary administrative assistance required by the Client Managers to successfully retain business.
Work with various departments within Luminare Health to promptly respond to client questions.
Facilitate resolutions to concerns.
Run client specific reports.
Provide support to Client Managers.
May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.