Client Coordinator

Nichols & Company, CPAs • Genoa Township, OH

8d • Onsite

About The Position

We are proactively interviewing for a friendly, organized, and detail-oriented Client Coordinator to be the welcoming face and voice of our company. This role features a unique, seasonal schedule designed to match our industry’s natural rhythm. Based in Westerville, Ohio, for more than 25 years, N&Co delivers accounting and tax services to individuals and small businesses. Our mission is simple: make life #LessTaxing for everyone, clients and staff alike. As a Client Coordinator, you will play a crucial role in creating a positive first impression for our clients. You will be the central point of contact for our office, ensuring efficient communication and smooth administrative operations. This is a fantastic opportunity to join a supportive team and contribute to a positive and professional work environment.

Requirements

• High school diploma or equivalent required
• Excellent verbal and written communication skills.
• Professional and courteous demeanor.
• Strong organizational and time-management skills with the ability to multitask effectively.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite: Word, Excel, Outlook).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• A proactive and positive attitude with a strong work ethic.
• Ability to work independently and as part of a team.

Nice To Haves

• associate's degree preferred
• Proven experience in a receptionist or administrative role is a plus.
• Would love to work fewer hours in the summer and fall and full-time hours from January – April

Responsibilities

• Serve as the first point of contact for visitors, greeting them warmly and directing them appropriately.
• Answering, screening, and directing all incoming calls on a multi-line phone system with professionalism and courtesy.
• Politely greeting and engaging clients and visitors; following up on client inquiries as needed
• Manage the reception area, ensuring it is tidy, welcoming, and presentable at all times.
• Receive, sort, and distribute daily mail, deliveries, and faxes.
• Assist with basic administrative tasks such as photocopying, scanning, and filing.
• Manage office supplies and place orders when necessary.
• Provide general information and assistance to callers.
• Assist others with administrative tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED