Client Coordinator

Hub International Insurance•Pittsburgh, PA

3d•Hybrid

About The Position

The Client Coordinator will provide a professional and courteous high level of support to internal HUB service teams in maintaining and servicing our employee benefits clients. The Client Coordinator will work with internal HUB service teams to maintain synergy among HUB corporate goals, carrier requirements, and the needs of our clients.

Requirements

Bachelor’s degree preferred
Ability to work independently
Strong MS Office skills, e.g. MS Word and MS Excel
Good written and oral communication skills
Exceptional organization skills and strong attention to detail
Above average mathematical skills
Solution oriented
Ability to pivot quickly between multiple tasks and projects
Operates in a fast-paced environment
Life, Accident and Health Insurance License required within three months of hire date (we assist you with the training, expense, and preparation time)
Up to 1 year of experience in a professional environment preferred
Required travel of up to 25%

Responsibilities

Engage HUB service team proactively to support the effort of overall client retention
Respond promptly and professionally to the service needs of our internal HUB service teams
Provide clerical and technical support to internal HUB service teams to reach our strategic business goals
Assist internal HUB service teams in adding coverages to existing clients
Produce quote requests, spreadsheets and other related items while verifying their accuracy
Maintain controls on renewals to ensure timely preparation and processing
Prepare summaries of insurance and proposals as needed for client and internal HUB team review
Prepare client benchmarking
Prepare client communication materials and deliver both virtual and in-person employee education presentations
Assist in the preparation and peer review of client presentations
Assist in the preparation and delivery of client reporting
Adhere to all HUB systems, procedures, and state regulations
Other project work to support the business

Benefits

Medical, Dental, Vision, and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
401(k) Savings Plan
Life and Disability Plans
Long-Term Care
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Flexible Work Arrangements
Dress for Your Day Policy
Comprehensive Onboarding and Continuing Education