Client Coordinator
Axcess Healthcare Services•Columbia, SC
•Onsite
About The Position
You will work closely with clients, employees, and the rest of your team to provide an exceptional client experience. Your goal will be to work with our employees to ensure our clients are being provided with the best services possible. We value a friendly, positive attitude and the desire to help others. You will receive training to learn the tools necessary to be the direct line of contact for a group of clients, their family, and their employees.
Requirements
- Proven exceptional customer service
- Poise and patience when dealing with customers
- Team player attitude willing to help other team members succeed
- Motivation to meet and/or exceed case management targets or metrics
- Excellent written and verbal skills
- Proficient computer and phone knowledge
Nice To Haves
- Bilingual in Spanish, or other languages desired
Responsibilities
- Oversee and coordinate time worked by field employees; ensuring they follow state policies while delivering care
- Analyze data to maximize employee and client hours worked
- Balance multiple situations at once and turn negative situations into positive ones
- Relay information from clients and employees to the relevant department within the company
Benefits
- Competitive pay
- Benefits
- Ongoing learning/growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
