Client Care Worker
About The Position
The Client Care Worker/Residential Aide meets the needs of the program clients and promotes client participation in services leading to successful graduation to independent living. Client Care Workers perform a wide variety of tasks including overseeing program operations, protecting client rights, promoting client and co-worker safety, transporting clients as needed and ensuring client adherence to rules and program activities. Empower Residence is a 24/7 transitional housing program for women, operating under HRA/DSS guidelines. As an enhanced shelter, we support residents facing challenges such as mental health needs, substance use, unemployment, and poverty.
Requirements
- High school diploma or GED preferred
- One-year of relevant experience
- Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
- Must be able to perform diverse tasks with ease and maintain confidentiality.
- Coordinator of Fire Safety & Alarms (F80) certification required within 90 days of hire
- Food Service Handler Certificate required within 90 days of hire
- Fire Guard (F02) certification required within 90 days of hire
- CPR/First Aid Certificate required within 180 days of hire
Responsibilities
- Supervise client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines.
- Escort clients to appointments, manage bed assignments, collect census data, distribute client linens and supplies.
- Maintain knowledge of service models.
- Communicate with case management staff and perform assigned tasks related to model service delivery.
- Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior.
- Provide emergency response including crisis management, first aid, CPR and fire response as needed.
- Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the supervisor.
- Complete Incident Reports as outlined by the Program Manual and Funder guidelines.
- Escort clients to appointments as assigned.
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off
- Paid Birthday Holiday
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
