Client Care Technician | Supportive Housing
About The Position
Valley Oaks is committed to helping individuals achieve lasting recovery, and Client Care Technicians are at the heart of that mission. In this role, you'll support clients as they build life skills, overcome challenges, and work toward greater independence while creating a positive and therapeutic environment. The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi-disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self-sufficiency, treatment goal achievement, and personal growth.
Requirements
- High School diploma or equivalent
- CPR certification
- Valley de-escalation certification
- Minimum age of 21 and a current driver's license
Nice To Haves
- Previous behavioral health or social services experience
- Previous experience with medication management
Responsibilities
- Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals while meeting direct care expectations
- Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
- Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions
- Observes, interacts with, and assesses clients’ behavior and communicates significant observations to the treatment team
- Conducts accountability conversations with clients regarding behavior, goals, and program expectations
- Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
- Distributes medications and follows all medication management and documentation procedures
- Maintains accurate and timely documentation of all client interactions, interventions, and incidents. Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress.
- Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines
Benefits
- Tenure-based service increases
- Performance bonuses
- On-Demand Pay
- 15 days of accrued paid time off annually (increasing by one day with each year of service)
- 10 paid holidays
- 2 wellness days
- Paid parental leave
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accident insurance
- Hospital indemnity insurance
- Critical illness insurance
- Financial protection insurance
- Pet insurance
- Basic Life Insurance
- Accidental Death & Dismemberment Insurance
- Long-Term Disability Insurance
- Health Savings Account (HSA) with company match
- Garner HRA (up to $2,000 for individuals and $4,000 for families)
- 401(k) plan with company match up to 6%
- Tuition reimbursement
- New licensure reimbursement
- Paid training
- Conference attendance
- Continuing education reimbursement
- Paid time for continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
