Client Care Specialist/Intake Coordinator
About The Position
Med Resources, the premier provider of CPAP and Home Medical Equipment in the Midwest and Georgia, is seeking a reliable, energetic individual to be a part of our outstanding team working with our CPAP clients and referrals. You will assist with Insurance qualifications, scheduling appointments with the Therapy team and educating clients and referrals on our outstanding Sleep therapy program and the use of CPAP Equipment. Knowledge of sleep therapy items, Medicare, and insurance guidelines is a huge plus. The Client Care Specialist position works as part of a team to serve our patients and referral sources.
Requirements
- Attentiveness to customer needs
- Ability to communicate clearly and work as a team
- Ability to prioritize and manage multiple tasks
- Problem solving
- Detail-oriented
- Loves working with customers and referral sources
Nice To Haves
- Knowledge of sleep therapy items, Medicare, and insurance guidelines
Responsibilities
- Fielding calls from patients and referral sources
- Order intake
- Contacting patients to verify order and demographic info
- Contacting referring health professionals regarding prescriptions and documentation
- Insurance verification and requesting prior authorizations
- Scheduling appointments with the Therapy team
- Educating clients and referrals on our outstanding Sleep therapy program and the use of CPAP Equipment
Benefits
- Medical, Dental, and Life Insurance
- 401(K) with company match
- Vacation and Sick Time
- Tuition Assistance and Loan Forgiveness
- Daily pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
