Client Care Representative
Roger•Leander, TX
•Onsite
About The Position
Join Roger's Plumbing as a full-time Client Care Representative in Leander, TX. This role involves providing outstanding customer service, fostering positive relationships, and ensuring clients feel valued. Roger's Plumbing is a family-oriented company with a small business feel, prioritizing world-class services and treating employees as valuable team members in a supportive environment.
Requirements
- Ability to clearly and effectively communicate information.
- 1+ year of customer service experience.
Nice To Haves
- 1+ years of call center experience is preferred.
Responsibilities
- Answering inbound calls from existing clients and potential customers.
- Building rapport and listening attentively to client concerns.
- Scheduling appointments for clients.
- Dispatching technicians.
- Documenting and processing customer requests accurately.
Benefits
- health insurance
- a 401(k)
- generous paid time off (PTO)
- professional development assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
