Client Care Representative - Auto Associate
About The Position
HUB is a leading North American insurance brokerage. This role is for an energetic, goal-driven individual who thrives in a fast-paced environment and enjoys building client relationships while hitting targets. The company provides full training and support to help employees earn their Level 1 General Insurance License within their first 30 days. As an Auto Associate, you will play a key role in driving business success by actively selling insurance solutions, hitting performance targets, and delivering an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.
Requirements
- A self-starter mentality with a strong drive to exceed performance and sales goals
- Confident, outgoing personality and a customer-first approach
- Detail-oriented and organized—someone who can multitask under pressure
- Reliable and accountable—you're someone your team can count on
- Thrives in a collaborative, high-energy environment
- High school diploma or equivalent
- Less than 1 year of relevant experience
Nice To Haves
- Level 1 Insurance License is an asset—but not required
Responsibilities
- Build and maintain strong relationships with clients, teammates, and auto dealership partners
- Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
- Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
- Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
- Support your branch by taking phone calls, managing administrative tasks, and restocking inventory
Benefits
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses
- Commissions for some positions
- Paid day off for your birthday
- Paid day off for volunteering in your community
- Room to grow within the organization
- Lots of company perks
- Great compensation
- HUB Ready training for new employees
- Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
