Client Care Coordinator
About The Position
We are seeking a Client Care Coordinator to support clients throughout the medical treatment process and serve as a key connection point between clients, medical providers, and the firm's legal team. Reporting to the Director of Community and Medical Relationships, this role helps ensure clients receive timely support while contributing to the firm's medical coordination, provider relationship, and treatment verification efforts. The ideal candidate is organized, compassionate, and service-oriented, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment. Training is provided, making this an excellent opportunity for someone who has the desire and enjoys helping others, building relationships, and supporting positive client outcomes.
Requirements
- Associates Degree
Nice To Haves
- Microsoft Office or Google Workspace
- Knowledge of case management systems
- Adobe InDesign or similar design software
Responsibilities
- Client Medical Coordination
- Treatment Verification Process, Maintain and Track Medical Records, and Case Support
- Developing and Maintaining Medical Provider Relations
- Training & Resource Development for Provider Partners
- Reporting & Administrative Coordination of Internal Systems and Reporting Platforms
- Represent firm at provider meetings, site visits and conferences
Benefits
- Health, vision, and dental insurance
- 401(k) with up to a 4% match
- 3 weeks of paid time off
- Paid holidays
- Great work/life balance
- Free on-site parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
