Client Care Coordinator

Kind Senior Care Maine•Yarmouth, ME

3d•Onsite

About The Position

Client Care Coordinator at Kind Senior Care Maine. This role involves ensuring high-quality care for clients while training, supporting, and supervising caregivers. It is an excellent opportunity for an LPN, RN, or LCSW. The company has earned Activated Insights’ Best of Homecare Provider of Choice and Employer of Choice awards for 4 consecutive years and prides itself on being an awesome place to work with a "Caregiver first" philosophy.

Requirements

Bachelor's degree required in social work, nursing, healthcare administration, or related field
Minimum of 3 years of experience in senior care or related healthcare settings
Ability to provide care to seniors
Strong knowledge of caregiving best practices and safety protocols
Excellent communication and leadership skills
Valid driver’s license and insured vehicle

Nice To Haves

LPN, RN, or LCSW

Responsibilities

Lead comprehensive client care by conducting thorough assessments, developing and regularly reviewing personalized care plans, performing home visits, and serving as the primary point of contact for clients and families to ensure exceptional satisfaction and quality of care.
Oversee all aspects of caregiver management, including supervision, ongoing training, in-the-field coaching, caregiver performance feedback, and participation in recruitment and onboarding to maintain a high-performing care team.
Serve as a key liaison between clients, caregivers, leadership, and external partners — including healthcare providers and community organizations — ensuring seamless communication, comprehensive care coordination, and timely updates on client and caregiver status.
Maintain accurate client records, ensure regulatory compliance and confidentiality, communicate changes in client condition to leadership, and support operational functions including billing accuracy and after-hours on-call duties.
Commit to continuous professional growth by staying current on industry trends and best practices, contributing to a culture of excellence, accountability, and compassionate care delivery.