Seasonal Client Associate - International Plaza

TravisMathew • Tampa, FL

7d • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture to help the retail store achieve or exceed its sales, KPI, and profitability goals. The role focuses on delivering exceptional service, building relationships with clients, supporting repeat business, and maintaining an inviting, productive store environment.

The position is performed in a retail store environment. Work includes continual movement during working hours, such as walking, sitting, standing, bending, and reaching. The role may require non-traditional hours, including weekends, evenings, and holidays.

Requirements

• At least 1 year of experience in a client services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency with point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Follow client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Education Level: No Education Listed