Part Time Client Associate - Wailea

TravisMathew•Wailea, HI
•$18 - $20•Onsite

About The Position

TravisMathew is a premium apparel brand focused on lifestyle performance clothing. The Client Associate maintains the in-store sales and service experience and promotes a sales culture to help achieve or exceed sales, KPI, and profitability goals. The position connects with clients, provides product knowledge and service, supports store initiatives, and helps maintain an inviting, organized retail environment.

Requirements

  • At least 1 year of experience in a client services-related capacity.
  • Proficiency in Microsoft applications.
  • Proficiency in point-of-sale (POS) systems.
  • Strong written and verbal communication skills.
  • Ability to make decisions independently or escalate when applicable.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

  • Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
  • Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
  • Participate in in-store events, marketing initiatives, and CRM activity to encourage and reward repeat business.
  • Follow client service standards and company policies and procedures.
  • Create a friendly, open, and inviting environment for in-store guests.
  • Promote teamwork and productivity in the work environment.
  • Maintain store cleanliness and organization, including the front of house and stock space.
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