Client Analyst - Retail Insights
About The Position
The primary role of the Analyst: They will be responsible for all aspects of the analysis including designing and executing models, analyzing results, simulating client plans, creating deliverable materials, and supporting presentation/training/tool delivery. Drive Client Value Conduct required research and analysis to identify trends and patterns in data to glean insights aligned to client business issues and formulate findings into a story Thoroughly perform quality assessments on large datasets, quickly assessing potential errors and developing solutions to address them Create Excel and PowerPoint deliverables in addition to deliverables in NielsenIQ proprietary software solutions Provide error free, on-time results Work consultatively and creatively with clients and NielsenIQ teams Create and execute tasks detailed on a project plan including collecting, organizing, and tracking data inputs as well as leading internal meetings Develop mastery of propriety NielsenIQ tools and metrics, which you will use to help solve your clients most pressing business questions Success Criteria: Ensures quality and timeliness of delivery (i.e. no re-work, on-time, etc) Delivers work efficiently and seeks opportunities to increase efficiency Executes work assigned independently and manage workload effectively Collaborative team member receiving positive feedback from consultants and client Proactively identifies client issues and identifies solutions Pushes the envelope sharing new ideas & creative solutions Learns about retail clients and our analytic solutions to solve their business issues Analytical mindset; inquisitive; problem solver; self-starter Storyteller; strong written and verbal communication; collaborative
Requirements
- College/University Undergraduate Degree
- Customer Service Experience Required
- Experience in a professional services organization and applied analytics to resolve business issues.
- Strong logic, deductive reasoning, problem-solving, and critical thinking skills.
- Has the ability to synthesize data and identify and diagnose errors/issues independently
- Strong written and verbal communication skills
- Proficiency in the Office suite preferred (excel, PowerPoint, PowerBI)
- Proactive; need to look ahead and anticipate what’s coming rather than sit back and wait to be told to do something
- Enthusiasm for learning the practical application of statistical analysis to address business issues
- Must be able to effectively manage time and a variety of responsibilities
- Detail-oriented with excellent analytical and problem-solving skills
Nice To Haves
- 1-2 years of retail or CPG experience preferred but not required.
Responsibilities
- Designing and executing models
- Analyzing results
- Simulating client plans
- Creating deliverable materials
- Supporting presentation/training/tool delivery
- Conducting required research and analysis to identify trends and patterns in data to glean insights aligned to client business issues and formulate findings into a story
- Performing quality assessments on large datasets, quickly assessing potential errors and developing solutions to address them
- Creating Excel and PowerPoint deliverables in addition to deliverables in NielsenIQ proprietary software solutions
- Providing error free, on-time results
- Working consultatively and creatively with clients and NielsenIQ teams
- Creating and executing tasks detailed on a project plan including collecting, organizing, and tracking data inputs as well as leading internal meetings
- Developing mastery of propriety NielsenIQ tools and metrics, which you will use to help solve your clients most pressing business questions
Benefits
- Flexible working environment
- Comprehensive healthcare plan (medical, Rx, dental, and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
