Client Alignment Executive - Public Sector

Netsmart Technologies • Overland Park, KS

2d

About The Position

Netsmart is seeking a relationship-driven Client Alignment Executive to lead strategic growth and retention initiatives across its Public Sector client portfolio. The role serves as a trusted advisor to executive leaders at state and local agencies, aligning Netsmart’s health and human services solutions with clients’ organizational priorities. The position uses enterprise sales and account management expertise to strengthen partnerships, expand solution adoption, and drive measurable outcomes. It involves navigating complex environments, fostering executive relationships, and identifying opportunities for transformation.

The executive is accountable for annual sales quota attainment across software licenses, maintenance, hosting, solutions, and services for a small number of strategic client relationships. The role develops client alignment plans, builds executive relationships, communicates Netsmart’s guiding principles and offerings, and collaborates with professional services, hosting, and operations teams to support client alignment and sales efforts. Up to 50% travel is expected.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 5 years of sales or account management experience with health care and/or technology services and solutions.
• At least 5 years of Public Sector Enterprise Sales experience.
• Demonstrated ability to personally close and/or manage complex technical deals and partnerships.
• Exceptional written and verbal communication skills.
• Effective presentation skills, including presentations in a sales capacity.
• Strong interpersonal and relationship-building skills.
• Ability to collaborate and communicate effectively with all levels of management and cross-functional teams.
• Legally authorized to work in the United States; Netsmart does not provide work visa sponsorship.

Nice To Haves

• Health and human services or post-acute work experience.
• Experience developing, growing, and sustaining revenue relationships with clients.
• Experience leveraging service delivery for long-term clients.

Responsibilities

• Attain the annual sales quota for software licenses, maintenance, hosting, solutions, and services across a small number of strategic client relationships.
• Cultivate relationships with executive leaders, including department heads, administrators, commissioners, bureau chiefs, and CIOs, as well as business counterparts, to grow client relationships and identify software transformation opportunities.
• Meet with clients to establish alignment plan parameters, build and nurture relationships, and identify further opportunities.
• Develop and deploy communication strategies to explain Netsmart’s guiding principles, strategic imperatives, solution offerings, technology, and consulting services, and how they provide client value and support healthy client relationships.
• Collaborate with professional services, hosting, and operations teams to bring appropriate resources to client alignment and sales efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior